Virtual Meeting November 2020: "The New Normal: 7 Workforce Management Best Practices"

The current global health event has changed the world. For businesses, it has created dramatic lulls and spikes in customer volume and labor needs. Organizations are facing unprecedented pressure to be agile and ready to adapt as we return to the workplace.
For most, this will mean re-opening, re-employing and re-engaging with customers in a whole new way. The new normal is leaving employers with many questions to answer. What are the latest compliance requirements? Will some jobs remain remote? Will PPE or protocol reduce productivity? When will my customers, clients and employees be ready to return?
In this webinar, we will share insights, best practices and considerations into managing your workforce as your organization re-opens and returns to your new normal, including:

• How to re-shape your workforce management strategy to adapt to the new normal
• How work and workplace changes may impact your plans
• What the latest employee attitudes and consumer behavior trends look like
• What some of the new compliance requirements are
• How workforce management solutions like timekeeping, scheduling, absence and leave management can help your organization

Link to Slide Deck/Meeting recording is included in follow up email to all attendees. Please reach out to our Director of Membership if you did not receive and were in attendance. 

Link to Government Updates
Link to Treasury Report
​Link to PayTech President Profile 

Sushma Tripathi
VP Workforce Strategy & Compliance 
ADP Strategic Advisory Services

BIO: 
Sushma Tripathi serves as Vice President, Workforce Strategy and Compliance in ADP’s Strategic Advisory Services group, and is responsible for actively working with clients to help them develop and execute their workforce strategies. Her experience cuts across many industries, spanning from large multinationals to national organizations pursuing global growth.
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ADP’s Strategic Advisory Services is a team of experts that helps clients develop and execute highly effective Human Capital Management (HCM) strategies in the
areas of compliance, benefits, payroll, data analytics, service delivery, workforce management, talent management as well as communications and change
management.

Sushma brings more than 20 years of experience in leadership, operations and product management in workforce management, payroll, compensation and
benefits strategy, compliance, and administration in the fast-paced, high-growth, outsourcing and insurance markets. She is a recognized authority and a noted
speaker at industry conferences and events, a frequent contributor to ADP blogs and widely published in news outlets, including SHRM, Employee Benefits News,
HR Daily Advisor, HRO Today, Forbes, CFO Magazine, and CPA Practice Advisor.

Before joining Strategic Advisory Services, Sushma served as VP of Total Absence Management at ADP where she had P&L ownership and oversaw all facets of the business, including implementation, client service and operations. She joined ADP in 2012 through the acquisition of SHPS Human Resource Solutions, At SHPS she served as SVP, Product Management, where she was
instrumental in enhancing both the client and participant experience. Prior to joining SHPS|Carewise Health, she served as a Director, Product Development and
Management for Cigna, as well as various positions in benefits administration at Independence Blue Cross and Strawbridge & Clothier.

Sushma has a Master of Business Administration degree from Drexel University with dual majors in finance and human resources management.